Welcome : Guest

Customer service

Got questions? We have got answers!

How do I know if my reservation is confirmed?

As soon as you have completed the booking process, a confirmation page will appear. This page shows all of your reservation details, including the booking number, so you can access your confirmation online at We will also send you a confirmation email with all of your booking information.

Can I cancel or change my reservation through

Yes, it's easy to cancel or change your booking via our self-service tool at Please remember to check the hotel's cancellation policy before making any changes to your reservation. Non-refundable rooms and other special deals may have a different cancellation policy.

Can I make a reservation without a credit card?

You will need a valid credit card to guarantee your reservation with most hotels. However, we are offering an increasing number of hotels that will guarantee your booking without a credit card. You also have the option to book a hotel using offline payment(Bank Deposit) or someone else's credit card, provided you have their permission.